Frequently Asked Questions -
Gluten-Free Gourmet
Have a question about our gluten-free bakes? You’re in the right place.
From delivery details to what makes our “Tick” so special, we’ve answered the most common questions about our savoury and sweet ranges below.
FAQs
Delivery
Where do you deliver?
We deliver across Victoria, with options for home delivery or pickup from our shop..
How long does delivery take?
Orders are usually baked fresh and dispatched within 2–3 business days. You’ll receive tracking details once your order is on the way.
Can I pick up my order instead of delivery?
Yes! Pick-up is available directly from our shop at checkout.
Quality
Are your products handmade?
Yes — every cookie, pie, and slice is baked fresh by our experienced team, led by Chef Lyn, who has over 25 years of gluten-free baking expertise.
How do you ensure consistency?
We follow strict recipes and quality checks so every product meets our high standards, from flaky pastry to indulgent cakes.
The Gluten Free Gourmet “Tick”
What does the Gluten Free Gourmet ‘Tick’ mean?
It’s our promise of quality and taste. Whenever you see the ‘Tick,’ you know it’s been tested, loved by our customers, and tastes just like the real thing.
Gluten Free
Are all your products 100% gluten-free?
Yes. Every product we make gluten-free, prepared in a dedicated gluten-free kitchen.
Are your products suitable for coeliacs?
Absolutely — we take cross-contamination seriously and follow strict processes so our products are safe for coeliacs.
Do you have other allergy-friendly options?
Some of our products are also nut-free or egg-free. Check individual product pages for details.
Savoury
What savoury products do you offer?
Our savoury range includes gluten-free pies, pasties, and sausage rolls — available individually, in packs, or in party-size options.
Sweet
What sweet treats do you bake?
From cookies and slices to muffins, lamingtons, and cakes, we’ve built a sweet range that tastes just like you remember.